Outsourcing in Financial Services

Note: This consultative document has been superseded by the final “Outsourcing in Financial Services” (Joint Forum publication, February 2005) Financial services businesses throughout the world are increasingly using third parties to carry out activities that the businesses themselves would normally have undertaken. Industry research and surveys by regulators show financial firms outsourcing significant parts of…

How to approach Cost Reduction

For most managers, cost discipline holds as much appeal as a cold shower. The prevailing attitude is that costs must be cut from time to time. Usually, the gruelling work of taking out costs is a periodic program rather than an ongoing way of life. But the most competitive companies have embedded cost discipline in…